How long is the waiting time before the cruise boat leaves?
Gecko Tours is strict on keeping time and leaves at the time stated. If the boat is hired by a group and they arrive late, the duration is deducted from their overall cruise time.
Safety and compliance
Is the boat cruise safe?
We comply with the national safety regulations, the double decker is equipped with life jackets for every passenger, life rings installed on both sides of the boat, fire extinguishers on the two decks, toilet facilities are inspected frequently.
Payment
Whats the methods of payment?
There are several ways to make a payment for a cruise. If you are online you can make the credit card online once your booking has been confirmed. You can also pay by cash at our offices at Da Vinci, Riverside, Juba. Call 0923333070 and 0913333070 for direction and information.
Boat Reservations
How do I reserve a boat?
A deposit and confirmation date is required to reserve a boat. For more details please visit: how to book. or call 0923333070 for clarification.
No Agents
Are there any middle men to make reservations with?
Is it possible to purchase or book tickets besides Gecko Tours office?
Gecko Tours has an office located in Da Vinci Lodge, Riverside, Juba. No other agent is authorised to distribute or sell Gecko Tours tickets.
Available Tours
What tours are available?
There are a wide range of tours available with Gecko Tours, the Sunset Cruise is our popular tours that happens on the weekends 4-7pm. You can also hire the whole boat before and during these times. On weekdays the boat can be hired on private charter. There is also a fishing boat that is convenient for smaller groups and families. For more info, please visit the website on www.geckotours.com.ss/tour-packages
The Weather
What happens if it rains?
There are always other alternative for Gecko Tours and Adventures to give you a great experience on the Nile. We will postpone the cruise till the weather clears up or reschedule for another day.
Canceling trips
What happens if I cancel my trip?
The deposit is non-refundable, but Gecko Tours will allow postponing of a charter, as long as it is done well in advance.